Help

Support

This page covers access-code help, ebook loading issues, and general website support for CuanTrade.

Effective date: June, 2026

How to Reach Us

For questions about ebook access, site content, or technical issues, email erika@cuantrade.com.

Please include a short description of the issue, the page you were on, and any error message you saw.

Ebook Access Help

If your access code is not working, double-check that it was entered exactly as provided.

Access codes may expire, be limited to a specific use case, or be revoked if misuse is detected.

Common Problems

If the ebook page stays locked after a successful code entry, refresh the page and try again.

If the embedded ebook does not load, try another browser or disable extensions that block scripts, cookies, or embedded content.

Response Expectations

We review support requests on a best-effort basis.

Response times can vary depending on message volume and the type of issue.

What Support Does Not Cover

We cannot provide trading guarantees, investment recommendations, or personalized financial advice.

Support is limited to access, technical, billing if applicable, and website-related questions.